Privacy policy

Privacy Policy

Last updated: August 2026

Korean Skincare Commerce Ltd ("we", "us", "our") operates the online store at www.korean-skincare-store.com. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU General Data Protection Regulation (EU GDPR) where applicable and the Data Protection Act 2018 (UK).

1. Controller

Korean Skincare Commerce Ltd
Company number: 17385315 (registered in England & Wales)
Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: koreanskincarestore1@gmail.com

2. Data We Collect

When you place an order or create an account, we collect:

  • Name, email address, phone number, billing and shipping address
  • Payment information (processed securely via our payment provider — we do not store card details)
  • Order history and browsing behaviour on our store
  • IP address and device/browser information (via cookies)

3. Legal Basis for Processing

  • Contract performance (Art. 6(1)(b) GDPR) — processing your order
  • Legal obligation (Art. 6(1)(c) GDPR) — tax and accounting requirements
  • Legitimate interest (Art. 6(1)(f) GDPR) — fraud prevention, store security
  • Consent (Art. 6(1)(a) GDPR) — marketing emails (where you have opted in)

4. How We Use Your Data

  • Processing and fulfilling your orders
  • Sending order confirmations and shipping updates
  • Customer support
  • Sending marketing emails (only with your consent, which you may withdraw at any time)
  • Improving our store and services

5. Sharing Your Data

We share your data only where necessary:

  • Shopify Inc. — our e-commerce platform (data processed in accordance with Shopify's DPA)
  • Shipping carriers — your name and address to deliver your order
  • Airwallex Ltd (payment processor, airwallex.com) — to securely process card payments (Visa/Mastercard) on our behalf

We do not sell your personal data to third parties.

6. Cookies

Our store uses cookies to operate correctly and to improve your experience. You can control cookie preferences via your browser settings. For details, please see our Cookie Policy.

7. Data Retention

We retain your data for as long as necessary to fulfil the purposes described above. Order and financial data is retained for 6 years as required by UK HMRC tax regulations (Tax Management Act 1970).

8. Your Rights (GDPR)

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Object to or restrict processing
  • Data portability
  • Withdraw consent at any time (without affecting prior processing)

To exercise these rights, contact us at koreanskincarestore1@gmail.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom — ico.org.uk. If you are located in the EU, you also have the right to lodge a complaint with your local data protection supervisory authority (Information Commissioner's Office (ICO), dsb.gv.at).

9. Contact

Korean Skincare Commerce Ltd
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: koreanskincarestore1@gmail.com